*IMPORTANT* A Reminder About Hackers

Greg ST

Hi all,

I'm writing this message because we received information about a hacker on Spirit Tales who has been trying their very best to trick people out of their accounts, and has unfortunately succeeded at least one time. We have blocked this account, but have no doubt he/she will try to come back.
Here is a screenshot from the hacker:

Here are some things to be careful of.
I've highlighted two sections that should not go together. Anything "official" will not display the message *This Mail Comes from a Player*.
Secondly, look out for spelling and grammar mistakes in the messages, or the kind of language that we would not normally use in Koram. Luckily this hacker is not a native English speaker, so there are quite a few mistakes.
Thirdly, the link is fake - our official website is www.koramgame.com. As an official company we have no need to go through free websites such as weebly.com.
Lastly:
Never have a simple password like abc123, or the name of somebody/something you regularly talk about.
Always double check links before you click them.
Never give your password to strangers
If you have to put your password in, hand type the website yourself. Do not trust links.

Happy gaming, and stay vigilant!
We would also ask that if you see any suspicious behaviour or fake looking messages please contact us through the forum, Facebook or by submitting a customer service ticket.

Thanks guys.

WretchedEgg

I sent world message to warn everyone as soon as I got mine. I hope this guy get's an IP ban.

Greg ST

WretchedEgg replied at 10-4-2014 19:15
I sent world message to warn everyone as soon as I got mine. I hope this guy get's an IP ban.

Thanks, we appreciate that. If it happens again please also make sure to pass the information on to us with as much detail as possible.
The IP address and account has already been blocked, but if the individual in question is doing this from internet cafe's then it will not be much of a deterrent, so still keep an eye out!

Lyss

Great advice, thanks for raising awareness on the matter! Some hackers are even trickier than this one so it's best to be super careful.

Trollulz

Aww it's so sad to see things like this happen, people getting hacked for trusting others, but yeah people need to be more careful.. Thanks for the heads up, I haven't received this mail before though, but I'll warn my friends about it.

kellow333

Greg ST replied at 11-4-2014 02:28
Thanks, we appreciate that. If it happens again please also make sure to pass the information on t ...

Seeing as the bogus site still exists and not everyone comes to the forums would it not also be a good idea to report this to weebly.com who is hosting the site, in the hope they might take it down. I sure they won't want one of their users using there services for phishing sites.

The other problem we have is even if they are working from home IP ban won't do much good, IP's are easily changed if you know what your doing. I think we really need the community to spread the word on this one as the chances are they will be back.

Greg ST

kellow333 replied at 11-4-2014 02:26
Seeing as the bogus site still exists and not everyone comes to the forums would it not also be a  ...

Hi Kellow,

I reported the site to weebly this morning but they have yet to get back to me. It is in breach of their own code of conduct (phishing site), so it should get taken down, but since I've no experience with weebly I don't know how quick they'll be in doing that.
As you're probably aware we have posted in game warnings as well as this post, and we'll just need everybody to on guard, and to get everybody to report anything that seems amiss.

hirosisan

I cant believe in that! Now hackers will try to ruin Spirit Tales too, like they did in nice online games.

I knew this could happen one day, but it was faster then i expected,
In my country there is a lot of game hackers, then im sending some tips to avoid them:

1- Dont matter who is (this also include ur contacts), DONT TELL PASSWORD.
2-  Always get a screenshot before complete a trade , cuz if he stole u, u can send the support  a mail to block him.
3- Dont type ur password in unnofficial sites , they Always have some trap to stole ur account.

And i think this is all, if i remember more tips imma tell u.

The person who did that probably will try again with another account, then all peoples be careful!

Trollulz

hirosisan replied at 11-4-2014 15:03
I cant believe in that! Now hackers will try to ruin Spirit Tales too, like they did in nice online  ...

There has always been people trying to hack and scam others, even on Spirit Tales, they have been there for years, Spirit Tales is a rather old game.

But yeah, good tips.

ZiD

am glad that my account have been back but so sad all of my item  gear fashion have been deleted and gone   i wanna know wif theres a way to return  my loss really so sad  T_T  

ill be keep on waiting for the reply as soon as posible and am online in game  i know u guys ganna laugh at me about this hapening but i hope u guys can help me  T_T

Lyss

ZiD replied at 12-4-2014 05:40
ill be keep on waiting for the reply as soon as posible and am online in game  i know u guys ganna l ...

So sorry to hear that happened to you definitely not a funny situation.
I'm not sure about how restoring items is handled lately (whether they'll do it or not) but have you already filled out the support form just in case?
It's here if you need it:
http://cs.koramgame.com/?act=question.add

Trollulz

ZiD replied at 12-4-2014 12:40
ill be keep on waiting for the reply as soon as posible and am online in game  i know u guys ganna l ...

Were you a victim of the hacking?
Sad to hear that.. Hope you get your items back.

ZiD

Lyss replied at 12-4-2014 17:03
So sorry to hear that happened to you  definitely not a funny situation.
I'm not sure about how  ...

yeah i did that support form but its still pending , well am ganna wait for it.  i really dont like to quit just like that  but hacker totally a janitor that cleaen my inventory    and i guest he throw my +10 lvl 70 set +10 fist and bound fashion  . and my fashions item,  BM leg fish, burger bear staff, 3 ele ring and necklace and gold  and etc. its make me cry hard

Trollulz

ZiD replied at 13-4-2014 12:59
yeah i did that support form but its still pending , well am ganna wait for it.  i really dont lik ...

Ah that must really suck, I hope it gets solved though.
However be prepared that sometimes support tickets like this may take a bit of time, and it's not always guaranteed they can do anything, but let's just hope for the best.

Greg ST

ZiD replied at 13-4-2014 03:59
yeah i did that support form but its still pending , well am ganna wait for it.  i really dont lik ...

Hi ZiD,

We treat each case individually so I cannot say how your case will be dealt with.
What I can say is the more evidence (screenshots etc) you have, and the faster you send the ticket after being hacked, the better.
I'm sorry to hear this has happened to you.

ZiD

Greg ST replied at 13-4-2014 19:32
Hi ZiD,

We treat each case individually so I cannot say how your case will be dealt with.

tnx for reply but   i cannot SS that time cuz my window 7 auto shut down my client  and when i return i cant  log in my pasword event here at site even at my gmail account i tried to retrieve my pasword but its too late already been hack

after that all happen i tried to log in and i found out that my user name and pasword have been back then i check out my character and poof everything is gone  its was the moment that i feel to  quit . but hoping that soon everything ganna be back  cuz i really dont like to quit just like that

Ashabelle

I think who ever did this beyond lame.. Just saying. ITS PIXELS..

ZiD

i found out that some of my item was sent to other ppls like it free lol

Sangini

Thanks for this advice.

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