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Resolution of Friend Invitation Issue [Copy this link to quote]

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Post time 17-5-2013 01:31:56 |Show all posts
Dear fans and players,

As of 2:30 am EST (-5 GMT) May 17th, we have initiated emergency maintenance to deal with the problems caused by the exploitation of the gift codes associated with the 'Invite a Friend' event.
We have used our records to locate and pinpoint items purchased under false pretenses, and any players who are found to have exploited this loophole will be stripped of their ill gotten gold points, silver points, and any consequent items purchased using them.
Players who are found to have severely exploited the loophole have been banned. Koram does not accept this kind of behavior in any of our games.
For those of you who purchased items from players who exploited the loophole, we will have to take the items off you.
However, we will reimburse you with their in-game market value in gold. If the amount you are reimbursed does not tally correctly with the amount that you payed, then you can submit a report to our customer services, who will double check the records and reimburse you the correct amount.

In the unlikely event that you are aware of any players who have exploited the system and not being discovered, please submit a report to our customer services, who will ensure they are dealt with as soon as possible. Please do not report them on this post! Any slanderous comments (true or untrue) will be deleted.

Your patience, loyalty and honesty is hugely appreciated, and we thank you for your continued support.

Maintenance is done! Server is up!
Gold compensation has been done! Please check. Thanks everyone for your patience!


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Rank: 8Rank: 8

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Post time 17-5-2013 01:35:49 |Show all posts
Greg, make another post so I can give you more points.
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Greg ST + 6 Haha, glad you're happy with it!

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Rank: 3Rank: 3

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Post time 17-5-2013 01:39:13 |Show all posts
I have a question. (i dont know if this is appropriate to ask this here)

For example:

I have bought colorful meteors worth at 830g. And the next few days, bought again for 800g.
Use that to my +8 weapon to make it +10.

How is that? Am I also affected?
If so, what should I do?

Lecture me. Thanks.

P.S.

That time when buying colorful meteors, I don't know that there was a loop hole is occurring.
I was farming gold and trying to reach certain amount of gold to buy CM.
IGN: LittleNicky
Class: Strider

Status: roaming aimlessly

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Post time 17-5-2013 01:42:56 |Show all posts
kokorokoko replied at 17-5-2013 18:39
I have a question. (i dont know if this is appropriate to ask this here)

For example:


+ Also, will the players that used the exploit to enhance their gear be stripped of their enhanced gear?

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Post time 17-5-2013 01:44:26 |Show all posts
If that so, they can roll back the item? Like.. make it back to +8 and the gold that I spent will be back to me too?
IGN: LittleNicky
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Post time 17-5-2013 01:50:11 |Show all posts
gud job ST team..
tnx for your effort  making this game fair and balance.
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Greg ST + 6 Thanks, Bakal!

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Post time 17-5-2013 01:56:53 |Show all posts
This game got good Moderator. Nice work. I'll invite my other friends in other game to play this one. got good community and system + a magnificent game
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Post time 17-5-2013 01:57:30 |Show all posts
how about players like me that just traded?
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[Hurricane] Top Battlefield Marksman

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Post time 17-5-2013 01:58:11 |Show all posts
Despite our best efforts, there was no way for us to be able to confiscate the enhanced gear. I realise this isn't ideal, but unfortunately it would have compromised players who hadn't been involved in the issue. We do own up to, and most importantly learn from our mistakes. And we promise we won't allow anything like this to happen again.
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Tjaard + 5 Very nice!

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Post time 17-5-2013 02:01:54 |Show all posts
Greg ST replied at 17-5-2013 01:58
Despite our best efforts, there was no way for us to be able to confiscate the enhanced gear. I real ...

Sir Greg..

About my case, It means that I have nothing to worry about?. Because I'm innocent that time when enhancing my item.
IGN: LittleNicky
Class: Strider

Status: roaming aimlessly

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Post time 17-5-2013 02:02:02 |Show all posts
Is this Maintenance will took so long?

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Post time 17-5-2013 02:04:58 |Show all posts
DaBoom replied at 17-5-2013 02:02
Is this Maintenance will took so long?

At this point there's no way to say how long it will take. There's a lot to be done, but we are working our hardest. Keep your eye on our Facebook page for more info on that.

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Post time 17-5-2013 02:08:43 |Show all posts
How about the unused points? especially the legit gold points?

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Post time 17-5-2013 02:09:29 |Show all posts
btw when will the invite friend event continue???

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Post time 17-5-2013 02:14:42 |Show all posts
Yueru replied at 17-5-2013 02:08
How about the unused points? especially the legit gold points?

Hi Yueru,

The legitimate gold points will remain unaffected. If any unexpected loss of gold points occurs then you can submit a ticket to customer services at: http://bit.ly/QG3ipN
They will back check with records and make sure it is returned.

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Post time 17-5-2013 02:15:42 |Show all posts
Yueru replied at 17-5-2013 02:08
How about the unused points? especially the legit gold points?

Just keep them. This event will continue later. We'll inform you when the event restarts.

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Post time 17-5-2013 02:29:58 |Show all posts
this Invite Friends event makes some of us who are innocent disturbed. now ill need to send a ticket if the reimbursement is not suitable. So complicated QQ

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Post time 17-5-2013 02:34:38 |Show all posts
Good move Koram. Hopefully I didn't buy too much "un-legit" CMs, otherwise I'll have to compute how much I spent on meteors since I don't keep track of my gold.

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Post time 17-5-2013 02:44:21 |Show all posts
still worry about wonder i get involved or not.
LukeLoke - Level 60 Berserker

LegendS

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Post time 17-5-2013 02:45:19 |Show all posts
Awesome sauce, I hope you guys can take care of the bitterous / slanderous comments in game as well.
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ヽ`、ヽ`ヽ Box ヽ`、ヽ`ヽ

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