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Prize Status - Where's Mine?! [Copy this link to quote]

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Post time 5-6-2012 11:03:18 |Show all posts
Hi Everyone,

I realize there has been some communication lapses, so I am making this post to clear somethings up.

Regarding the prizes for the contests and events we've been holding.  A large majority of the prizes have been distributed and are waiting in people's Item Mall Storage.  To access your Item Mall Storage, Press 'I' and it is in the lower left corner.

Here is a list of all Events and the Status of their prize distribution:



If you feel you did not receive rewards your earn from these events please submit a customer service ticket with the following information:

Character Name
Event Name
Prize(s) missing

Failure to include this information will delay prize distribution further.

Submit a Ticket Here
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Made in Heaven

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Post time 5-6-2012 13:39:18 |Show all posts
=w= no list of winners? at least for principal prizes

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Minny

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Post time 5-6-2012 13:59:35 |Show all posts
Thank you for posting an update, however for events such as the "Recharge Event," not all prizes were distributed and many of us are still waiting... the First Timer Reward Boxes have yet to be sent out (I never received one), as well as those of us who only received one Kcoin Master Reward Box.

For example, I exchanged for 700 item mall coins two times within the event period, but only got one box. I will definitely send in a ticket, but I feel this is unfair for those who qualified for the prizes and haven't submitted a ticket. Hopefully this event will not be overlooked!
No longer playing Spirit Tales. I'll miss you all~

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Post time 5-6-2012 14:38:04 |Show all posts
wait on 240 exhcnage rate for first time buyer !

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Spirit Tales Community Manager

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Post time 5-6-2012 14:45:17 |Show all posts
Please excuse the mistake.  The draft I wrote up did not save the changes for the First timers.  Those rewards have not gone out yet but will as soon as possible.


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Post time 5-6-2012 14:46:21 |Show all posts
Colbeagle replied at 5-6-2012 13:45
Please excuse the mistake.  The draft I wrote up did not save the changes for the First timers.  Tho ...

Thanks for the quick response! Much appreciated.
No longer playing Spirit Tales. I'll miss you all~

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Post time 5-6-2012 15:02:36 |Show all posts
Yay, for the update, this should of been done a long time ago.

There is still an issue with the people dealing with tickets in regards to event items that have already been given out. We are getting generic responses saying be patient items will be delivered in due course, but this is not happening.

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Post time 5-6-2012 19:47:40 |Show all posts
Thank you for this.

Also wondering, what happened to the monthly wallpaper design event? Will a winner ever be announced for the May event?

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Post time 5-6-2012 23:05:30 |Show all posts
Sweet update

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Post time 6-6-2012 14:07:52 |Show all posts
Just out of curiosity what happened on that Coloring Book Contest?

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Post time 7-6-2012 09:31:15 |Show all posts
Saphie replied at 6-6-2012 16:07
Just out of curiosity what happened on that Coloring Book Contest?

The winners were announced here:
http://forum.koramgame.com/thread-63019-1-1.html

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Post time 7-6-2012 11:04:50 |Show all posts
Still havent gotten my "Facebook Fan Appreciation Box" from Spirit Tales Facebook Fan Page Explosion!

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Post time 7-6-2012 19:16:44 |Show all posts
Whats via marketing mean?

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Post time 8-6-2012 11:40:36 |Show all posts
They'll email you.
Of course, hotmail doesn't always get these messages and the only thing I've gotten from Koram so far is Ads >_<


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Post time 8-6-2012 11:59:03 |Show all posts
DynE:) replied at 7-6-2012 13:04
Still havent gotten my "Facebook Fan Appreciation Box" from Spirit Tales Facebook Fan Page Explosion ...

Have you sent in a support ticket yet with your facebook name and in-game character name? It takes a while but others have received theirs from sending one in.

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Post time 8-6-2012 12:11:55 |Show all posts
I did that like 2 weeks ago but i never got mine yet but they said its coming in the weekends when i did support

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Post time 8-6-2012 12:15:02 |Show all posts
MisterLuck replied at 8-6-2012 14:11
I did that like 2 weeks ago but i never got mine yet but they said its coming in the weekends when i ...

If they say something that doesn't happen, make sure you reply and keep persistent until you get your prizes.

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Post time 8-6-2012 12:19:29 |Show all posts
Mmks thanks
Edit* Another thing is that for support , it says T1 Paken the Cbt server will this change a few things if it dosent show the others?

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Post time 8-6-2012 12:37:50 |Show all posts
MisterLuck replied at 8-6-2012 14:19
Mmks thanks
Edit* Another thing is that for support , it says T1 Paken the Cbt server will this chan ...

It doesn't deter with how successful your ticket is right now, but it's reported and will probably be fixed sometime next week. ^-^

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Post time 8-6-2012 14:27:51 |Show all posts
Lyss replied at 9-6-2012 02:59
Have you sent in a support ticket yet with your facebook name and in-game character name? It takes ...

i sent my ticket "2012-05-23" such a long time ago.
Its always saying to wait.
still haven't gotten anything.
so i just sent i new one when i saw this thread hope i get my prize soon

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