Search
Author: kiwi

TKO Enchanted Gift Event [Copy this link to quote]

Super Guru

TKO's Cute Penguin

Rank: 6Rank: 6

Point
2581
UID
460276

Major Captain Legendary Talent

Post time 24-5-2011 00:26:29 |Show all posts
I think CS will reply that we can't send the item because it's bound.
NafreZ Post at 24-5-2011 15:22


They'll send it for you, message them
Retired Moderator, I will miss every single one of you guys!
Travian UK Legend - Top 10 Attackers/Defenders

~ Conx ~

Use magic Report

Rank: 4

Point
608
UID
510100

TKO Expert

Post time 24-5-2011 04:13:52 |Show all posts
They'll send it for you, message them
Conx Post at 24-5-2011 15:26



"Question No. K1105241705298
Game Three Kingdoms Online(English)
Server U13LandofLegends
Category Account -
Status Resolved
Date submitted 2011-05-24 00:57:30
Support834Comment                                                                                                                                 Hi friend, After verification, we found all of these items were bound with your account. You know it is not allowed to transfer binding items, so sorry to tell you that we cannot help you this time, please kindly understand. If there is any problem, pelase feel free to contact us again. Have a nice day and enjoy your game~"

Told you before.

Use magic Report

kiwi This user has been deleted
Post time 24-5-2011 05:06:22 |Show all posts
Note: The author has been banned or deleted.

Use magic Report

Rank: 4

Point
608
UID
510100

TKO Expert

Post time 24-5-2011 06:26:07 |Show all posts
Hello my friend,
Sorry for this, it's my fault
Actually the bound items can't be transferred, so the CS will reply that.
All the events items can't be transferred in the future, except for the le ...
kiwi Post at 24-5-2011 20:06


Thanks for your help mam, I'm also want to transfer some Items: Ration, Grade II X 1, Training Order X 3, Rotation Order, Level 2 X 1.  (This items weren't sent because the same reason before, Question No. K1105241705299).
Some items on that question no. K1105241705299 already sent since I've got it from the past league event which had unbound status. Thanks

Use magic Report

Expert

Thank you KORAM for this game.

Rank: 3Rank: 3

Point
249
UID
309998
Post time 24-5-2011 10:24:19 |Show all posts
Kiwi,

Hello. I am writing on behalf of a student whom I encouraged to try the gaming experience provided by KORAM. His Lord Name is EQUALIZER on S51. I wish I can find his post and the reply you gave to him but I can't seem to locate it.

Appearantly, during the event that started on the 15th and ended on the 19th, EQUALIZER had purchased KCoins in order to exchange it to get the prized HEROES that was being awarded when you load 200 Gold onto your acct. According to your reply to him, he was NOT rewarded the FOREST/FIRE Guardian because he exchanged his KCoins at 23:57:00 on 05/18 totaling less than 200 gold but he exchanged more around 19:00:00 on 05/19 totaling a sum of over 200 gold.

According to him, when he exchanged his Kcoins for gold the 1st time (23:57:00), the server clock was already past the 00:00:00 which marks a new day. Based on his testimony, he had waited up until that time to make the exchange to get the reward but instead got a HERO's SOUL.

I don't know how to make an appeal for him regarding this and so I've directed it to you to consider.... Given that EQUALIZER made an exchange for 200 gold to receive a reward that he did not get please consider his REASONS for putting GOLD into his acct..... logically, if a player had a choice to obtain an EPIC HERO vs. a HERO's SOUL (6,12,24 hrs), which one would they opt to get? would you load 50+ gold JUST to get a hero's soul? maybe, if you had excess KCoins. Secondly, please take into consideration the time frame of his exchange and total.... now I don't know if his CLAIM that the time shown on the server during his first exchange was past 00:00:00 of 05/19 but given the time stamp of the actual transaction of 23:57:00 on 05/18 provided by your technicians, the probability and/or likeliness of his claims being true lean heavily towards the benefit of a doubt.

The rules are clear and provided the time(s) the transactions were made EQUALIZER does not qualify for the reward on the basis of this TECHNICALITY. But I feel a duty to this person to ask you to consider giving him the reward he sought under these circumstance. Thank you.

BTW..... here's a nice TKO story for a future event..... 3 minutes cost me 2 epic heroes...lol.
S1-China (retired) S2-TheEmpire (retired) S31/U8-RedemptionI S39-WP (inactive) S51-"38" (main)

Use magic Report

kiwi This user has been deleted
Post time 24-5-2011 18:52:34 |Show all posts
Note: The author has been banned or deleted.

Use magic Report

kiwi This user has been deleted
Post time 24-5-2011 18:54:42 |Show all posts
Note: The author has been banned or deleted.

Use magic Report

kiwi This user has been deleted
Post time 24-5-2011 19:14:49 |Show all posts
Note: The author has been banned or deleted.

Use magic Report

Rank: 2

Point
119
UID
3551546
Post time 26-5-2011 13:19:59 |Show all posts
Kiwi,

We are experiencing problem transfering the league rewards from the event. My leader received the same letter regarding bound items. Can you fix this please. My server is s38. my leader's name is Omega. He try to transfer ration order grade II to me. but CS wont let him.

Use magic Report

kiwi This user has been deleted
Post time 26-5-2011 18:56:26 |Show all posts
Note: The author has been banned or deleted.

Use magic Report

Expert

Thank you KORAM for this game.

Rank: 3Rank: 3

Point
249
UID
309998
Post time 26-5-2011 21:36:01 |Show all posts
147# kiwi

Kiwi,

LOL!

I would like to personally THANK YOU for taking a second look at the issue at hand. POOR EQUALIZER notified me today about what was done. I'm sure he's thrilled.

I have and will continue to recommend KORAM at every chance I get. As a player, we want more guys in here and I hope we can continue this forward progress.

I am sorry if words seem harsh at times but they are never intended to be personal. You have stepped up to fill the void left by Cryptmaker and for that I am thankful. Please give my regards to Cryptmaker.

Continue your excellent work and thanks for your patience.

Regards,
GuardianEM
S1-China (retired) S2-TheEmpire (retired) S31/U8-RedemptionI S39-WP (inactive) S51-"38" (main)

Use magic Report

Super Guru

TKO's Cute Penguin

Rank: 6Rank: 6

Point
2581
UID
460276

Major Captain Legendary Talent

Post time 27-5-2011 07:33:41 |Show all posts
147# kiwi  

Kiwi,

LOL!

I would like to personally THANK YOU for taking a second look at the issue at hand. POOR EQUALIZER notified me today about what was done. I'm sure he's thrilled.

I have a ...
GuardianEm Post at 27-5-2011 12:36


Kiwi is undoubtedly one of the best admins Koram could have hired, but you can't say Crypt was bad...
Retired Moderator, I will miss every single one of you guys!
Travian UK Legend - Top 10 Attackers/Defenders

~ Conx ~

Use magic Report

You have to log in before you can reply Login | Register

Archiver|Koramgame

15-12-2019 07:01 GMT-7 , Processed in 0.014423 second(s), 9 queries .

Powered by Discuz! X2

© 2001-2011 Comsenz Inc.

To Top